Zaion is Europe’s leading expert in AI-enhanced customer relationship solutions based on unique and innovative Callbot, Chatbot and Messagingbot technology. Zaion is helping companies improve their customer experience through artificial intelligence and puts voice at the heart of engaging, interactive, and successful relationships. Zaion’s bots are able to understand customer requests in natural language and provide a precise response based on the emotional context. The Zaion Assistant platform allows users to create their own bots independently and thus accelerate the digitalization of customer journeys by automating the processing of both repetitive calls and high volumes of calls. This results in assigning advisors with higher value-added calls, enhancing human capital and reducing operational costs. Zaion is already trusted by more than 50 major customers in the insurance, banking, real estate, utilities, transportation, and telecom industries in 4 European countries.